CRM & Website Executive · Digital Systems
Mohd Faiz Khan
4+ years managing enterprise platforms, websites, and digital systems across universities and ed-tech organizations serving 20,000+ students and 300+ faculty.
Skilled in HTML/CSS, website content management, Canvas LMS, Banner ERP/SIS, SQL, Power BI, Tableau, and Advanced Excel — coordinating with business users, IT teams, and vendors to keep digital platforms accurate, current, and running smoothly.
About
Digital systems professional with 4+ years of experience managing enterprise platforms, web-based systems, and data operations across universities and ed-tech organizations. Hands-on experience with HTML/CSS, website management, Canvas LMS, Banner SIS, SQL, Power BI, Tableau, and Advanced Excel. Skilled in data management, reporting, troubleshooting, and stakeholder/vendor coordination. Now seeking to bring this experience into a CRM & Website Executive role in Dubai.
Core Competencies: Website Content Management | Enterprise Systems Administration | Canvas LMS | Banner ERP/SIS | HTML/CSS | User & Access Management | UAT | Data Management | Stakeholder & Vendor Coordination | Process Improvement
Languages: English (Professional Proficiency) | Hindi (Native Proficiency)
Skills
Website & Web Technologies
Enterprise Systems
System Administration & Support
Digital Operations
Stakeholder & Vendor Coordination
Education
Bachelor of Technology, Electrical Engineering
National Institute of Technology (NIT) Agartala
CGPA: 8.27 / 10 · Aug 2015 – May 2019Higher Secondary (Class XII)
90.6%Secondary School (Class X)
73.67%Experience
System Analyst – Canvas
American International University (AIU), Kuwait (Remote)
- Administered Canvas LMS and digital operations for 3,000+ students and 300+ faculty across multiple schools.
- Managed user access, course configurations, enrollments, and data accuracy across Canvas LMS and Banner SIS.
- Customized Canvas course pages and digital content using HTML/CSS and troubleshot system-related issues.
- Developed an internal Subscription Management Portal for the Purchasing team using AI-assisted development to centralize and track software subscriptions.
- Developed reports and dashboards using SQL Server, Power BI, Tableau, and Advanced Excel; coordinated with IT and external vendors for system enhancements and issue resolution.
Assistant Manager – ERP
School of Inspired Leadership (SOIL)
- Managed end-to-end Canvas LMS administration, including configuration, UAT, user management, and course setup.
- Maintained student, faculty, enrollment, attendance, and grade data for 1,000+ students and 100+ faculty.
- Managed and updated the SOIL website in coordination with the Marketing team, supporting content updates and ongoing website maintenance.
- Supported digital content and course-page management, including HTML/CSS-based customization and troubleshooting.
- Developed SOPs, system documentation, user guides, and training materials to improve system adoption.
Associate – Learning Operations
Sunstone Education Technology Pvt. Ltd.
- Supported digital learning operations for 20,000+ students across 15 campuses using enterprise learning platforms.
- Managed Canvas LMS users, enrollments, course mappings, access, and digital learning content.
- Managed SCORM-based course content and content structuring using Articulate Storyline.
- Performed data validation and quality checks to maintain accurate student and course information.
- Coordinated with academic, operations, and technology teams to support smooth system and learning operations.
Website & Digital Projects
Personal Portfolio Website
Developed and maintain a personal portfolio website, managing content, images, navigation, and regular updates. Applied HTML/CSS and web design concepts for page customization, maintenance, and basic troubleshooting.
mohdfaizkhan.com →Edusophos
Developed and manage an education-focused website, including site structure, content, images, and service information. Handle ongoing website updates, content maintenance, and basic technical troubleshooting.
edusophos.in →Projects
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Based in Dubai, UAE — open to CRM & Website Executive, Digital Systems Analyst, Web/LMS Administrator, and Enterprise Systems roles.